Dorm Delivery & Off Campus Retrieval

Dorm Delivery Before You Return

  • Your items will be in your main campus room before you return to school.
  • We work with AU Housing to place storage into the residence halls between August 10-13. Your items will be waiting for you when you return to school after these dates.
  • The UPS Store is a proud retail partner of American University. We have been on campus since 1987. We love AU students and appreciate your business.

Storage Retrieval for Off Campus Students

Off campus students may pick up their storage August 8-23, every day, between 10-4. The pickup location is the East Campus Parking Lot (map) next to the Public Safety office.

Off campus delivery is available for a $99 fee:

  • Arrangements for delivery must be made two business days in advance.
  • We provide a three hour delivery window.
  • You must be at your apartment at the time of delivery.

Our courier cannot go into your apartment building due to safety concerns. Contact us to request a pickup.

Note: The vast majority of off-campus students elect to pick up their items from the East Campus parking lot because it is free and more convenient. Uber and Lyft cost a fraction of the courier expense.

Avoid the off campus delivery fee by picking up your storage at our store. This is a free service.

Thank you for thinking of us for your storage needs.